CAC scenario analysis

Full pipeline value x conversion rate method

Methodology: Rather than estimating which specific deals will close, the total quantified pipeline value is multiplied by a blanket conversion rate. This treats the pipeline as a portfolio and provides a more accurate reflection of sales and marketing efficiency.

Closed net ARR = Total net pipeline ARR x conversion %
Expected customers = Total quantified deals x conversion %
CAC = £75k S&M spend / (expected customers + 2 already won)
Inputs
S&M spend (6 months)
£75k
£150k annual / 2
Already won
2
+ 1 lost (sunk cost)
Pipeline deals
16
With quantified ARR
Unquantified leads
~14
Further upside, not modelled
Full quantified pipeline
AccountChannelGross ARRNet ARR (post-commission)
Big Mamma GroupDirect£71,000£71,000
Houses of ParliamentDirect£164,000£164,000
ParkDean Resorts (incl. expansion)Direct£185,167£185,167
Battersea Power StationDirect£42,000£42,000
Flat Iron Steak HouseDirect£40,000£40,000
AtisDirect£30,000£30,000
Estelle ManorDirect£14,275£14,275
Celeste Notting HillDirect£5,353£5,353
Hyderabad WalaDirect£2,880£2,880
Mollies HotelDirect£2,295£2,295
Dishoom Canary WharfDirect£1,200£1,200
Direct subtotal (11 deals)£558,170£558,170
M&B (via Quintex)Partner£3,200,000£2,400,000
KFC (via Purified Air)Partner£1,920,000£1,440,000
Spanish Restaurant (via Quintex)Partner£209,940£157,455
RoadChef (via IAQ)Partner£53,532£40,149
Treehouse Hotels (via Purified Air)Partner£5,039£3,779
Partner subtotal (5 deals, net of 25%)£5,388,511£4,041,383
Total pipeline (16 deals)£5,946,681£4,599,553
Partner net ARR = gross ARR x 0.75. ~14 additional leads excluded as unquantified.
Pipeline summary
Total gross pipeline
£5.95m
16 quantified deals
Total net pipeline
£4.60m
After 25% partner commission
Already closed
£7,880
Maison Estelle + 1 other (won)
Scenarios: 20% / 50% / 75% of pipeline converts
Conservative
20%
3.2 of 16 pipeline deals convert
New customers3.2
Total paying (+ 2 won)5.2
CAC / customer£14,423
Closed net ARR£928k
S&M as % of ARR8.1%
3-yr LTV/CAC37.1x
CAC payback1.0 mo
Well above the 3x SaaS benchmark even in the worst case
Base case
50%
8 of 16 pipeline deals convert
New customers8
Total paying (+ 2 won)10
CAC / customer£7,500
Closed net ARR£2.31m
S&M as % of ARR3.2%
3-yr LTV/CAC92.3x
CAC payback0.4 mo
S&M efficiency enters best-in-class SaaS territory
Optimistic
75%
12 of 16 pipeline deals convert
New customers12
Total paying (+ 2 won)14
CAC / customer£5,357
Closed net ARR£3.46m
S&M as % of ARR2.2%
3-yr LTV/CAC138.3x
CAC payback0.3 mo
14 unquantified leads offer further upside beyond this
Annual revenue per unit (ARPU)
Monthly per sensor
£33.99
Pro subscription tier
Annual discount
15%
Applied on annual billing
ARPU (annual)
£407.88
£33.99 x 12 months
ARPU is fixed at £407.88 per sensor per year across all scenarios. Total ARR for any deal is simply ARPU x number of sensors deployed. For partner-sourced deals, 25% of this revenue is paid as commission, giving a net ARPU of £305.91 per sensor on the partner channel. The ARPU range across the two channels is therefore £306 to £408, depending on acquisition route.
Visual comparison
CAC per customer (£k) Closed net ARR (£m) 3-yr LTV/CAC ratio
Direct-only view (stripping partner mega-deals)
KFC and M&B dominate the blended numbers. The direct-only view uses only the 11 direct deals (£558k net pipeline) to demonstrate the repeatable engine without partner concentration.
20% direct
Customers: 4.2 | ARR: £120k
£17,857 CAC
LTV/CAC: 4.8x | Payback: 7.5 mo
50% direct
Customers: 7.5 | ARR: £287k
£10,000 CAC
LTV/CAC: 11.5x | Payback: 3 mo
75% direct
Customers: 10.3 | ARR: £427k
£7,317 CAC
LTV/CAC: 17.1x | Payback: 2 mo
Logic
Revenue model
All contract values are based on a per-sensor monthly cost of £33.99 on the Pro subscription tier, with a 15% annual payment discount applied. ARR for each deal is calculated as:
Sensors x £33.99/mo x 12 = Annual contract value
Sensor counts are derived from site surveys, scope-of-works, or customer estimates during discovery. Where expansion potential exists (e.g. multi-site rollout), only confirmed or near-confirmed sensor counts are used in the model.
CAC calculation
Total sales and marketing spend for the 6-month period is £75k (£150k annual salary divided by two). This is divided by the number of expected paying customers at each conversion rate:
CAC = £75k / (16 deals x conv. % + 2 already won)
S&M spend includes all sales headcount costs, marketing activity, tooling, and travel. Hardware, sensor, and installation costs are excluded. The two already-won customers are added as baseline across all scenarios as their acquisition cost is already absorbed.
LTV/CAC ratio
LTV (Lifetime Value) uses a 3-year customer lifespan assumption, which is conservative for IoT monitoring contracts that become embedded in compliance workflows (TR19, fire safety). The formula:
LTV/CAC = (Avg net ARR x 3 years) / CAC per customer
CAC payback period = CAC / average monthly net revenue per customer. A sub-12-month payback is considered strong for SaaS; sub-6-month is exceptional. The industry benchmark for a healthy LTV/CAC ratio is 3x or above.
Pipeline composition
The pipeline includes 16 quantified deals across two channels:

Direct (11 deals): £558k gross ARR, no commission applied. Includes Big Mamma Group (175 sensors, 34-site EU expansion opportunity), Houses of Parliament (370 sensors, high-profile reference account), ParkDean Resorts (near board decision on 10-site rollout), Battersea Power Station, Flat Iron, Atis, and others.

Partner (5 deals): £5.39m gross, £4.04m net after 25% commission. Partners include Purified Air (KFC, Treehouse Hotels), Quintex (Mitchells & Butlers, Spanish Restaurant), and IAQ (RoadChef). Partner-sourced deals account for approximately 60% of active pipeline by volume.
Summary: Even at a conservative 20% pipeline conversion, the blended CAC is £14,423 with a 37.1x LTV/CAC and 1-month payback. The direct-only view at 50% delivers an 11.5x LTV/CAC with a 3-month payback, well above the 3x SaaS benchmark. Blended ARPU ranges from £178k to £247k depending on conversion rate, while the direct-only ARPU of £38k at the 50% base case reflects the typical deal size without partner whale accounts. All figures exclude approximately 14 additional unquantified leads which represent further upside not captured in this analysis.